Terms of service

1. About LausnaNet and scope

These Terms of Service govern your use of the website at lausnanet.is and describe the terms applicable to client enquiries, consultations, project proposals, and software development engagements provided by LausnaNet ehf. (kt. 651124-0370), Suðurgata 11, Tjarnabyggð, 801 Selfoss, Iceland ("LausnaNet", "we", "our", "us").

By accessing our website, booking a consultation, or entering into an agreement with us, you agree to these terms. Specific project proposals, Statements of Work (SOW), and service agreements supersede these general terms in the event of any conflict.

2. Services and development workflow

LausnaNet specializes in bespoke software engineering, web application development, mobile applications, business process automation, system integrations, and digital product design for companies in Iceland and internationally.

Our client engagements follow a structured, collaborative workflow: discovery and requirements analysis, technical architecture, milestone-based iterative development, quality assurance, and production deployment. Clients agree to provide timely feedback, required domain and technical assets, and approvals necessary to keep project milestones on schedule.

3. Quotes, billing and payment

Written project estimates and quotations are valid for 30 calendar days from issuance unless otherwise specified. Work requested outside the agreed project scope is handled through change requests or agreed hourly rates.

Invoicing schedules are tied to project milestones or monthly delivery as specified in the engagement agreement. Invoices are issued in ISK (or agreed currency) with payment terms of 14 calendar days. Icelandic Value Added Tax (24% VSK/VAT) applies in accordance with statutory regulations. LausnaNet reserves the right to pause ongoing work or withhold final release in the event of overdue payments.

4. Intellectual property and deliverables

Upon full settlement of all outstanding project invoices, clients receive ownership of custom-developed code, bespoke designs, and content created specifically for their engagement, in accordance with the project agreement.

LausnaNet retains ownership of its pre-existing proprietary tools, modular component libraries, software frameworks, and core methodologies. Clients are granted a perpetual, worldwide, non-exclusive license to use, operate, and maintain these integrated components for their internal business purposes.

All branding, trademarks, logos, copy, designs, and interactive elements on the lausnanet.is website are the intellectual property of LausnaNet ehf. and are protected by applicable copyright and trademark laws.

5. Website use and user conduct

Users of the website and consultation portals agree not to interfere with system operations, attempt unauthorized access to infrastructure or server environments, or transmit malicious code. Information submitted through contact forms and meeting calendars must be accurate and truthful.

6. Confidentiality and data protection

Both parties commit to keeping strictly confidential any proprietary business, financial, operational, or technical information shared during consultations, scoping sessions, or active development.

Personal data processed in connection with enquiries, appointments, and client accounts is handled in strict compliance with the Icelandic Data Protection Act No. 90/2018 and the GDPR, as detailed in our Privacy Policy.

7. Limitation of liability and warranties

LausnaNet delivers software engineering and consulting services with professional diligence and quality. Following delivery, we provide a 30-day warranty period during which verifiable defects attributable to agreed specifications are remediated at no extra charge.

To the maximum extent permitted by applicable law, LausnaNet ehf. is not liable for indirect, incidental, or consequential damages, loss of profits, data loss, or business interruptions arising from third-party hosting providers, cloud platforms, or external APIs. Total aggregate liability for direct damages shall not exceed the total fees paid by the client for the specific deliverable concerned.

8. Termination and suspension

Either party may terminate an ongoing service or maintenance agreement in accordance with the notice provisions set out in the relevant contract. In the event of early termination, the client shall compensate LausnaNet for all services performed and non-recoverable costs incurred up to the termination date.

9. Governing law and jurisdiction

These Terms of Service and any contractual relationships entered into with LausnaNet ehf. are governed by and construed in accordance with the laws of the Republic of Iceland.

Any disputes arising from or relating to these terms that cannot be resolved amicably shall be subject to the exclusive jurisdiction of the District Court of South Iceland (Héraðsdómur Suðurlands).

10. Modifications and contact

We may update these terms from time to time to reflect operational, commercial, or regulatory changes. The current version is always available on lausnanet.is.

For inquiries concerning our Terms of Service, contact us at info@lausnanet.is or by phone at +354 767 9796. Mailing address: LausnaNet ehf., Suðurgata 11, Tjarnabyggð, 801 Selfoss, Iceland.